FAQ
Q- How much is shipping?
A- We Offer Free Standard Shipping On All Orders in the United States. For the rest of the world we have two options: Standard Shipping $10, Priority Shipping $15
Q- How long does shipping takes?
A- US orders takes between 7 and 15 days to arrive at their destination. Some
products with high demand can take up to 20 business days.
B- International delivery usually takes between 10 – 20 business days.
Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.
Most orders worldwide will be received within 1-2 weeks of placing your order,
depending on the product ordered and the destination.
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q - I've lost my tracking number. What can I do?
A: Simply contact us at info@libertylotus.com with your full name and mailing
address, and we will resend your confirmation number.
Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12
hours of placing the order.
We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number
Q- How can I cancel my order?
A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped.
Q - What is your return policy?
A: Items are returnable up to 30 days after purchase.
Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@libertylotus.com
Contact us
If we still haven't managed to answer your question please feel free to contact us
at info@libertylotus.com and we'll get back to you within 24hrs!